NGB Painting Frequently Asked Questions

Firstly, painting is a regulated trade in WA, therefore a painter must be registered to carry out any project valued over $1,000. So it is in your interests to choose a painter/painting company that has qualified and registered painters on staff. Using painters from the Master Painters and & Decorating Association will give you added security and peace of mind.
There can be quite a difference between quotes sometimes and this will occur for a couple of reasons:

  • The job was incorrectly quoted because there was a misunderstanding of the scope of the job
  • Cheaper quotes normally mean a cheap job. Remember, most of painting is preparation, so no painter worth his salt is going to quote a cheap and nasty price. If you want good workmanship you have to pay for it.
It does help to formalise the job agreed upon, so yes, a contract should be standard practice as it will set out the scope of work and the agreed pricing. Make sure you read all the terms and conditions.
The first thing to do is to discuss it with the painter first as this generally solves most issues that arise. It is clearly best if you can resolve the problem between yourselves This is why it is best to have a written agreement. Going through the job task by task should help to work out your differences and resolve them. If not, then you can call the Master Painters & Decorators Association for assistance.
There are a lot of paints available in the market and depending on the specific requirement, whether that be internal or external, wet area or living room, there will be a suitable paint to use. To get the best result for your situation it is advisable to seek the advice of reputable paint suppliers to ensure the correct paint is used for a specific project.
The time frame for repainting a house either inside and/or out will be dependent on the associated environment, how well the original job was prepared, the quality of the paint used and then finally, general wear and tear. The average time frame is between 5-7 years.
The main thing with painting is the preparation, so make sure that all surfaces to be painted have been thoroughly cleaned, sanded and primed as well, if you are painting external surfaces or painting metal surfaces. If you are in an older property, be aware of potential hazardous substances such as lead paint and asbestos. Be sure to check with a qualified painter if you are in doubt about any hazardous risk.
There are a number of reasons for paint not adhering to internal walls, here they are:

  • Poor quality white set plaster
  • Walls painted before they have cured
  • Unsealed walls
  • Lack of or poor preparation
  • Unsuitable products